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Surveys

2007

People's Voice Project / US - Ukraine Foundation. Resource Book on Practical Management for Local Authorities, 2007
People's Voice Project. Performance Indicators as an Instrument of Municipal Service Delivery Improvement. Manual. Kyiv, 2007
Olesya Hrynyk, Volodymyr Druchek. "Community Resources: Formation and Effective Usage", 2007.
People's Voice Project/Municipal Development Institute. How to Create and Operate an Apartment Building Co-Owners' Association. Practical Manual, 2007.
People's Voice Project. "Improving Municipal Service Delivery and Strengthening Citizen Engagement through Citizen Report Cards". A training and implementation manual, 2007.
People’s Voice Project. City of Alchevsk. Municipal Service Delivery Satisfaction Survey: Summary Report, 2007
People's Voice Project. City of Chernihiv. Municipal Service Delivery Satisfaction Survey: Summary Report, 2007
People’s Voice Project. City of Kolomyia. Municipal Service Delivery Satisfaction Survey: Summary Report, 2007
People’s Voice Project. City of Komsomolsk. Municipal Service Delivery Satisfaction Survey: Summary Report, 2007
People’s Voice Project. City of Lutsk. Municipal Service Delivery Satisfaction Survey: Summary Report, 2007
People’s Voice Project. City of Makiyivka. Municipal Service Delivery Satisfaction Survey: Summary Report, 2007
People's Voice Project. Comparative Summary Report "Service Delivery Satisfaction Survey", 2007
People's Voice Project/Municipal Develpoment Institute. Manual on Housing Property Management, 2007

2006

2005

2004

2003

2002

2001

2000

1999

Проект ''Голос громадськості''. ''Дослідження якості державних послуг, які надаються населенню міста Тернополя'', 1999 рік

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