People's Voice Project. "Improving Municipal Service Delivery and Strengthening Citizen Engagement through Citizen Report Cards". A training and implementation manual, 2007.

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Library/Resource materials » Surveys » People's Voice Project. "Improving Municipal Service Delivery and Strengthening Citizen Engagement through Citizen Report Cards". A training and implementation manual, 2007.

People's Voice Project. "Improving Municipal Service Delivery and Strengthening Citizen Engagement through Citizen Report Cards". A training and implementation manual, 2007.

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